CIECA BMS Standards
CIECA BMS Standards are XML-based standards designed to support a broad range of use cases and business processes in the collision industry.
BMS Use Cases
Appointment
Scheduling for Glass Inspection, Glass Repair, Glass Replacement, Vehicle Damage Estimate, Repairs, Towing, and Rental.
Assignment
Assigns a task to be completed (Vehicle Damage, Property Damage, Rental, Glass, Subrogation, Towing - Including Roadside Assistance)
Attachment
Send Embedded Attachment, Provide Attachment Locations, Attachment Integrity Validation
Authorization
Rental Extension Requests, Rental Extension Inquiries, Rental Contract Changes
Claims
Manage a Claims Folder containing multiple claimants/Exposures/Suffixes, Provide Initial Claim Information, Provide Updated Claim Information.
Disposition
Vehicle Disposition (e.g., Total Loss, Fleet, Rental), Title Process, Auction Sale Process, Abandonment, Title only, Tow only, Title and Tow.
Estimate
Details of the needed repair or damage estimate (Vehicle Damage Estimate, Photo Estimate, Change Part Type on Estimate, Current vs Prior Damage, Total Loss Threshold Identification)
FNOL
Reporting of loss and providing updates, request for additional information, Gather Information and Confirm or Deny Approval, Communicates approval or Disapproval.
Invoice
Invoices, Rejections, Statements and Remittances
Location
Request Rental Office(s) locations, status and availability and Handle special request.
Procurement
RFQs, Quotes, Requests on Hold Part(s), Orders, Order changes, Order Cancellations, Shipping Notices, Invoicing, Returns, Inquires, All Part Types and materials, Repair Orders.
Status
One or many Claim File Inquiries, Claim File Status Report(s), Subrogation Parties Information and Settlement Proposals exchange
Survey
Survey Requests and Reports for (Estimates, Repair Orders, Glass Repair or Replacement, Rental, Towing, Property Damage, and other Survey Types)
Title
Request Lien Release Information for Payoff, Identify Processing Issues and errors, Provide information to correct and resolve issues, provide additional Information, provide payoff information.
Valuation
Request Valuation Reports, Provide Valuation Reports, Request Additional Information, Inquire status, Cancel Valuation Request.
Vehicle Repair
Repair Facility and Repair Order Registration, Rental Registration, Inquiries and Status Updates, Production Stage Changes, Rental Status Inquires, Close the Repair Order.
