Invoice, Statement, and Remittance Use Case

Description

The Invoice, Statement, and Remittance Services will exchange the billing messages, invoice and statement, and the remittance messages.  These messages apply to Vehicle Damage, Rental, Glass, Towing, and Parts and Materials Procurement. 

Actors

  • Parts Provider: Any company whose businesses concern is distribution and disbursement of parts to the collision repair industry. The provider can provide one part type (OEM, etc.) or multiple part types.

  • Materials Provider: Any company whose businesses concern is distribution and disbursement of materials to the collision repair industry. The provider can provide any materials used in the auto body repair process.
  • Repair Facility: Any company whose business concern is to repair damaged vehicles.
  • Information Technology Companies: Any company that develops software and/or services related to estimates, data communications and/or data consolidation. 
  • Data Recipient: Any company that utilizes parts and/or material data as part of information consolidation. 
  • Business Management System Providers: A company whose main business concern is consolidation and categorization of auto repair information to enable it to manage its business.
  • Third Party Intermediaries: Any company that develops software, databases and/or services related to vehicle repair assignments, vehicle repair data communications and/or vehicle repair data consolidation. 
  • Glass Installers: Those companies whose main business is to install auto glass.
  • Glass Suppliers: Those companies whose main business is to supply auto glass to the Glass Installers.
  • Third Party Administrators: TPA, the companies whose main business is to administer the claim process life cycle for insurance carriers.
  • Insurance Company:  Property and Casualty insurers in one or multiple lines of business who acts on behalf of their policy holder and impacted parties for the repair of vehicles.
  • Commercial Companies: Commercial companies and their representatives involved in providing coverage for property glass repair for themselves or for the properties they own and/or manage.
  • Retail Customer – Any entity who orders parts for personal repair of a vehicle (e.g., Do It Yourselfers, walk-in customer).

  • Rental Provider: A company whose main businesses concern is providing vehicle rental services to the collision repair industry. The provider contracts directly to individuals whose vehicles have been damaged. The Rental Provider can be paid directly by the vehicle renter or by the data recipients. These companies use assignments, messaging, notices and rental bills as part of their rental vehicle services

  • Salvage Provider: Any entity that routinely takes or maintains ownership of vehicles to be sent through the disposition process.  This includes insurance companies, rental car companies, fleet companies, charities, etc.

  • Salvage Buyers: Any entity which purchases vehicles through a Salvage Vendor/Salvor or directly from a Salvage Provider.  Salvage Buyers can include auto part recyclers, rebuilders, repair facilities, dealers, scrap buyers, private individuals, etc.

  • Salvage Vendors/Salvors: Any entity responsible for the disposal of vehicles on behalf of a Salvage Provider.  This includes salvage pools, partner affiliates, auction companies, online auction companies, whole car auction companies, etc. 

  • Fleet Company:  Any entity that routinely takes or maintains ownership of non-total loss vehicles that are assigned to a Salvor for disposal.  (Note: for fleet vehicles that are total losses, see Salvage Provider above)

  • Subrogation Investigators: Businesses that investigate potential claims and provide their findings and assessments to the insurer.

  • Subrogation Attorneys: Entities that provide legal services relating to subrogation resolution.

  • Subrogation Vendors: Businesses that provide collection services.

  • Alternative Dispute Resolution Companies: Businesses that facilitate subrogation settlements through other than traditional legal process.


Business Segments

  • Glass, Invoices, Rejections, Statements, and Remittances

  • Repair Invoices, Rejections, and Remittances

  • Towing Invoices, Rejections, and Remittances

  • Rental Invoices, Rejections, and Remittances

  • Disposition Invoices, Rejections, and Remittances

  • Procurement Statements, Rejections, and Remittances (including credits)

  • Subrogation Settlement (Including after Arbitrator Decision)

What are the Industry Benefits for Using Invoice, Statement, and Remittance Services?

  • Establishment of an accurate and efficient industry standard - by and for industry participants - to be used in the creation and industry standard implementation of electronic messaging for Invoicing Statements and Remittance processing.  This included invoice and remittance information for Procurement, Disposition, Rental, Towing, Repair, Glass, and Subrogation.

  • XML electronic messages provide capability and flexibility for smaller-scale organizations and applications.

  • Facilitates the integration of Invoice Statement and Remittance messages exchange.

  • Eliminates redundant data entry and other manual processes which allows for improved integration of Invoice Statement and Remittance information..

  • Management of the standard by CIECA streamlines development, approval, revision, enhancement and publication.

  • Process Efficiency which allows for faster payment.

  • Reduced operating cost by automating manual tasks.

  • Improved accuracy, reporting of Invoice and Remittance Information.

What Triggers the need for using Invoice, Statement, and Remittance Services?

Electronic Invoice sent to the entity receiving the service or parts.

or

Remittance information sent to the Service or Parts provider.

or

Request for the parts and /or material monthly statement that reconciles all of the previous parts and/or material invoices for the month

or

Reply to a Statement Information Add Request Message. 

or

Glass Repair Company sends Invoice

or 

Remittance is sent to Glass Repairer

or

Invoice for Rental

or 

Sending Remittance Information to the Rental Provider

or

Salvor communicates vehicle settlement information on one or multiple salvage vehicles

or

The Salvor or Salvage provider sends remittance information on one or multiple salvage vehicles.

or

Remittance information sent to Subrogation Vendor or Demanding Party, or the party agreeing to pay subrogation claim

Pre-Conditions

Before using Invoice Services, please review implementation guides between business partners for security and privacy.

Workflows

 The Process of Invoice Statement, Invoice and the Electronic invoice from multiple trading partners.

View Workflows

Outcome

Trading Partner receives invoice and responds with an electronic Remittance (No Actual money)

    

Invoice, Statement, and Remittance Solutions Available in CIECA

Invoice Add 

The Invoice Add message is an electronic invoice sent to the entity receiving the service or parts.  This message maybe an individual invoice, a batch of invoices, or a statement. 

Remittance Info Add

The Remittance Information Add message can be in reply to an Invoice Add message.  It can also be in reply to a Statement Information Add message.  It is used as a Remittance Information Add message that communicates payment information.  The actual remittance (i.e. money movement) is transacted outside this message. 

Statement Info Add

The Statement Information Add messages is the request message for sending the parts and/or material monthly Statement that reconciles all of the previous parts and/or material invoices for that month.  Typically, this comes from the vendor and is sent to the purchaser (e.g. repair facility).

Remittance Error Status

The Remittance Error Status Request message can be in reply to a Remittance Add Request message to communicate errors at the Remittance Info Header level.  The message can be used when the actual remittance (i.e. money movement, EFT) transacted outside this message did not match what was included in the Remittance Info Add Request message, in the Payment Info aggregate.  It can also report when the batch total information does not match the total of the individual payment detail in that batch.

Invoice, Statement, and Remittance Response

Responses to notify the sender that the Invoice, Statement, or Remittance Request were received.