CIECA Standards are developed in committees comprised of technology and business experts from across the industry. These volunteers come from both CIECA member companies and non-member companies. These unbiased, cross-functional committees ensure that CIECA Standards meet the needs of all members and industry segments.
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Standards Advisory Board
Provides oversight of collective standards development
- Manages and approves changes made by technical committees
- Ensures inter-committee communication
- Approves charters, business plans and Implementation Guides
Provides technical oversight and guidance for all CIECA Standards
- Reviews standards and code list changes
- Updates schemas for two releases per year
- Monitors technology developments
- Ensures compatibility across standards
Provides leadership for the education of the industry on the value and proper implementation of CIECA Standards
- Plans annual conference and CIECAST webinars
- Develops initiatives to educate members
- Develops CIECA’s annual conference
Product Standards Committees
- Develops industry standard workflow and documentation standards to electronically exchange messages related to appointment messages for collision industry companies.
- Acquires appointment options to appointment request and confirmation
- Develops industry standard workflow and documentation standards to electronically exchange messages related to the assignment message for collision industry companies.
- Develop and maintain messaging standards aimed at automating vehicle rental activities.
- Develops industry standard workflow and documentation standards to electronically exchange messages related to attachment messages for collision industry companies.
- Develop and maintain messaging standards aimed at automating attachment services.
- Develops industry standard workflow and documentation standards to electronically exchange messages related to authorization request, obtaining authorization and maintaining or cancel an authorization.
- Develops messages to manage and coordinate coverage for all claims resulting from a single accident, relation all the information to one folder.
- Develop extensive workflow from salvage pickup to auto auction.
- Integrates whole vehicle auctions.
- Determines valuation process for salvage vehicles.
- Develops industry standard workflow and documentation standards for messages relating to a appraisal and or restoration of a vehicle that has incurred a loss.
- This includes but is not limited to work requests, appraisals, images, and repair invoices.
First Notice of Loss
- Develops standards for the reporting of losses to insurance, OEMs or other interested parties
- Goal: To reduce time from accident to repair process to keys-to-owner and improve customer satisfaction
- Develops industry standard workflow and documentation standards for messages relating to invoice, statement and remittance services that will exchange billing through the collision industry.
- Develops industry standard workflow and documentation standards for messages relating location messages in the collision industry.
- This includes finding a rental location.
Parts & Materials Procurement
- Created procurement request for quote (RFQ) to order to shipment to invoice and return
- Supports all part types (OEM, aftermarket, etc.)
- Integrates procurement data into repair order.
- Develops and maintains messaging standards aimed at subrogation communication activities.
- Supports subrogation negotiations between demanding and responsible parties
- Enables third-party/vendor integration
- Creates standard questions and answers
- Enables the maintaining of historic databases
- Goal: Have one standard for collision Industry (repairers, parts providers, rental, salvage, etc.)
- Goal of reducing cycle time of salvage vehicles via title processing plus Power of Attorney (POA)
- Enables communication among carriers, salvors, lenders, state title companies & title processors
- Integrates financial messages for loan payoff
- Establishes valuation assessment
- Supports requests for information, inquiry requests, status request and cancel messages
- Monitors repair procedure with repair status, reporting to carriers and rental companies
- Proactively extends rental period for repair facility with carriers’ approval
Project Standards Committees
AI Impact on Collision Industry
- Kickoff August 25, 2022
- Work on Objectives of Committee
- Kickoff October 3, 2022
- Work on Objectives of Committee
- Develops industry standard workflow and documentation standards for repairs, including ADAS (Advanced Driver-Assistance Systems), legacy systems, system relearning, etc.
- Includes scans (pre- and post-scans)
- Created due to government regulations
- Eases the reporting burden of repair facilities
- Goal: Create one record containing all data for government reporting
Emerging Tech Data Standards
- Evaluates emerging technologies that may impact data exchange requirements
- Recommends to the Standards Advisory Board the need for new standards or changes to existing standards
- Develops inspection message
- Works on glass-specific Implementation Guides
- Goal: Integrate glass data standards into assignment, estimate, invoice, CSI, procurement
- Ad Hoc committee that monitors impacts to CIECA standards and CIECA's role as it relates to information privacy.
- Maintains CIECA's position on information privacy.
OEM Repair Procedure and Build Sheet Data
- New Committee Started on July 7, 2022
- Committee working on Pain Points and Objectives for Committee
- Integrates artificial intelligence (AI) data into estimate message
- Carries photo estimate identifier into body shop management system
Recycled Parts & Inventory
- Integrates ARA (Automotive Recycling Association) and CIECA Standards
- Integrates recycled parts into procurement standards
- Includes inventory records
- Tracks recycled parts in estimate to part order
- Locates rental locations and inventory
- Matches rental owner vehicle to rental vehicle
- Goal: Rental integration into repair status process; assignment to keys-to-owner
- Monitors vehicle repair process aligned with industry repair standards
- Establishes accurate and efficient repair order communication for all stages in the repair order process (i.e. reducing the double data entry of information for the shop)
Scanning & Diagnostics
- Incorporates all formats of scan documents in related CIECA messages
- Integrates Implementation Guides for consistent implementations across all collision industry segments
Vehicle Damage & Imaging
- Developed estimate and assignment messages with Architecture Committee
- Extends parts exchange, enabling replacement of an OEM with recycled parts including assemblies
- Creates towing message