CIECA Standards are organized by the services they support. Each service provides a complete set of documentation, schemas and test instances necessary to develop and implement successful integrations.
Scheduling for Glass Inspection, Glass Repair, Glass Replacement, Vehicle Damage Estimate, Repairs, Towing, and Rental.
Assigns a task to be completed (Vehicle Damage, Property Damage, Rental, Glass, Subrogation, Towing - Including Roadside Assistance)
Send Embedded Attachment, Provide Attachment Locations, Attachment Integrity Validation
Rental Extension Requests, Rental Extension Inquiries, Rental Contract Changes
Provide Initial Claim Information, Provide Updated Claim Information.
Vehicle Disposition (e.g., Total Loss, Fleet, Rental), Title Process, Auction Sale Process, Abandonment, Title only, Tow only, Title and Tow.
Details of the needed repair or damage estimate
Reporting of loss and providing updates, request for additional information, Gather Information and Confirm or Deny Approval, Communicates approval or Disapproval.
Invoices, Rejections, Statements and Remittances
Request Rental Office(s) locations, status and availability and Handle special request.
RFQs, Quotes, Requests on Hold Part(s), Orders, Order changes, Order Cancellations, Shipping Notices, Invoicing, Returns, Inquires, All Part Types and materials, Repair Orders.
One or many Claim File Inquiries, Claim File Status Report(s), Subrogation Parties Information and Settlement Proposals exchange
Survey Requests and Reports for (Estimates, Repair Orders, Glass Repair or Replacement, Rental, Towing, Property Damage, and other Survey Types)
Request Lien Release Information for Payoff, Identify Processing Issues and errors, Provide information to correct and resolve issues, provide additional Information, provide payoff information.
Request Valuation Reports, Provide Valuation Reports, Request Additional Information, Inquire status, Cancel Valuation Request.
Vehicle Repair Status
Repair Facility and Repair Order Registration, Rental Registration, Inquiries and Status Updates, Production Stage Changes, Rental Status Inquires, Close the Repair Order.