Assignment Services

Assignment Services are used to assign a task or project to be completed.  This includes original assignment, reassignment, assignment changes, and assignment cancellations.  These messages apply to Vehicle Damage and Imaging, Rental, Glass, Property Damage, Tow, Roadside Assistance and Subrogation Demand.

Support Documents

Use Case

Overview Pre-Conditions, Triggers, Outcome, Industry Benefits of using Assignment Services.


Detailed flowcharts that represent the Assignment workflows in the Collision Industry.

Data Dictionary

Definitions of all related data elements and a comprehensive description of the standards usage.

(Reference Section 4)

Code List

Comprehensive list of all industry standard codes for use in collision industry API and webservices






CIECA BMS Messages

Assignment Add

This is the message to assign work requests to another part.  This includes vehicle damage, claims, glass repair, rental requests and subrogation requests.

Assignment Change Request

This is the message used to change work request/services to another party.  This includes vehicle damage claims and glass repair request.

Assignment Cancel Request

This is the message to cancel work requests/services to another party.  This includes vehicle damage claims, rental assignment and glass repair requests.

Assignment Response

This message is used to respond to the assignment request to acknowledge receipt.