Procurement Use Case


Before using Procurement Services, please review implementation guides between business partners for security and privacy.

Business Triggers

Add Business Process Procurement (RFQ, Request for Hold, Purchase Order, Shipping Notice, Shipping Notice Change, Shipping Notice Cancellation, Invoice, Return Authorization Request, Return, Credit Notification Sent and Refund, Release Hold, and Quoted Part No Longer Available)

Add Repair Facility Procurement Add (RFQ)

Add Supplier to Broker Procurement Add (RFQ)

Procurement Quote from Broker/Parts Provider to Repair Facility or Broker

Inquire the Supplier's response about a submitted procurement request

Supplier responds to an Inquiry

Request Status of outstanding Procurement document(s)

Request status of the invoice, credit memo, or return information for Procurement documents

Request information for Return Authorization Procurement documents

Communicate Repair Order information


The Repairer will receive messages that helps them find the best parts for their customer.

Industry Benefits
Industry Segments
Industry Benefits
  • Establishment of an accurate and efficient industry standard - by and for industry participants - to be used in the creation and industry standard implementation of electronic messaging for requests, locating, selection, and the procurement of all parts and electronic messaging for repair order processing and recording. 
  • XML electronic messages provide capability and flexibility for smaller-scale organizations and applications.
  • Facilitates the integration of parts and material messages exchange and repair order messages exchange.
  • Eliminates redundant data entry and other manual processes which allows for improved integration of parts and material purchasing information across applications.
  • Management of the standard by CIECA streamlines development, approval, revision, enhancement and publication.
  • An accurate and efficient parts and material procurement process and vehicle repair process.
  • Improved accuracy and efficiency through an understanding and use of parts and material industry standards and vehicle repair industry standards.
  • An automated export and import models for parts and material procurement using standard terms, and thus eliminating current paper based processes
  • Enable repairers to reduce cycle repair time by increased accuracy and quality part availability
  • This will allow repairers to gain a much better understanding and management of their parts and materials procurement process.
  • Create parts and materials automated export and import models, thus eliminating current paper based assessment methodology.
  • Increased access to broader range of parts by the repair facility
  • Include CERs in the Repair Orders
  • Include SCANs on Repair Orders
  • Establish accurate and efficient repair order communication for all stages in the repair order process.  (i.e. reducing the double data entry of information for the shop)
  • Develop standards to reduce implementation costs

  • Security – BMS optional aggregates allow Shops to be in control of their data and what is traded with their Service Providers

  • XML universal English language for computers. Tools are readily available and have a low cost.

  • The process will need to allow repairers, insurers, information providers, rentals providers, third party intermediaries, business management system providers, data recipients, sublet providers, and call centers to exchange repair order information.

  • Electronic archive of repair orders

  • MSO – Networks can aggregate data for Business Intelligence and reporting

  • Import/Export – Shop can use to change Management Systems and reduce overhead

  • Multi Shop Operators (MSO) move repair order from one shop to another, this standard will make the process more efficient and with less errors

  • Interoperability with repairers, insurers, information providers, rentals providers, and third party intermediaries, business management system providers, data recipients, sublet providers, call centers

Industry Segments

Business Management System Provider

Call Centers

Commercial Companies

Data Recipients

Fleet Companies

Glass Installers

Glass Suppliers

Information Technology Companies

Insurance Company

Materials Provider


Parts Provider

Recycled Parts Locator Service

Rental Provider

Retail Customer

Repair Facility

Sublet Providers

Third Party Administrators

Third Party Intermediaries