Appointment Use Case
Industry Benefits
Industry Segments
Industry Benefits
Establishment of an accurate and efficient industry standard - by and for industry participants - to be used in the creation and industry standard implementation of electronic messaging for scheduling appointments.
- XML electronic messages provide capability and flexibility for smaller-scale organizations and applications.
- Facilitates the integration of appointment scheduling messages exchange.
- Eliminates redundant data entry and other manual processes which allows for improved integration of appointment scheduling information across applications.
- Management of the standard by CIECA streamlines development, approval, revision, enhancement and publication.
- An accurate and efficient scheduling process
- Improved accuracy and efficiency through an understanding and use of appointment scheduling industry standards
- An automated export and import models for appointment scheduling using standard terms, and thus eliminating current phone and paper based processes
- Enable appointment scheduling to flow through multiple parts providers seamlessly to the end customer
- Reduce manual data entry
- Reduce phone calls
- Reduce processing errors
- Automate the scheduling process and facilitate document exchange and processing
- Improved timeliness for scheduling of inspections and repairs
- Improves the efficiency for customer contact and overall experience regarding their scheduling and repair needs
- Improves the tracking of scheduled inspections, repairs, parts delivery, towing, and other services or products
- Cost savings in manpower in all organizations
- Establishes a base for future work in collision repair industries (e.g., Paintless Dent Repair companies (PDR), mechanical repair companies)
Industry Segments
Adjuster
Auto Auction Companies
Data Recipients
Estimator
Fleet Companies
Glass Repair Companies
Insurance Companies
Recycled Parts Provider
Rental Car Companies
Third Party Administrator
Towing Consolidators
