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October CIECAst Webinar Announced
Posted on Sep 26th, 2019

"What to Expect in 2020:
Developments in the Automobile in 2019 and What That May Mean in 2020"
Susanna Gotsch, director, industry analyst at CCC Information Services, will present during the next CIECAst webinar on Tuesday, October 15th at 11 am CST.
During the one-hour live broadcast, Gotsch will discuss how changes to the automobile have impacted both vehicle loss costs and vehicle accident frequency in 2019. 
“Advanced Driver-Assistance Systems (ADAS) are changing auto claim frequency repair complexity and loss costs,” said Gotsch, who will talk about the trends in new procedures like pre-repair and post-repair scans and calibration and the implications to businesses. “Visibility into these and broader demographic changes will help our industry understand what we can expect in 2020.”
Gotsch has authored  The Crash Course , CCC’s annual publication on trends impacting collision repair and total loss costs, since 1995. Over the years, her research has been presented at numerous industry meetings and symposiums.
Following the CIECAst webinar, attendees will have the opportunity to take a short quiz to earn credit toward a professional designation from the Automotive Management Institute (AMi).
Thank you to the following publications for sharing this announcement:
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