August 2020 CIECAST Registration

The Importance of OEM Certifications
Tuesday,   August 11, 2020 11:00 AM - 12:00 PM CT
Connor Smith, senior manager of OEM for CARSTAR, will discuss the importance of OEM guidelines in an environment of frequent vehicle advancement. He will also share how the steps to review guidelines can be added to the repair process, where information can be accessed and how to make it a priority for teams. Following the presentation, there will be a Q and A session.
Smith is a long-time member of CARSTAR, holding various positions across departments including insurance, analytics, procurement and operations – before moving into his current role of senior OEM manager. Focused on helping collision repairers understand the importance of becoming certified, Smith works closely with vehicle manufacturers to better understand vehicle advancement and shares best practices with facilities.