Executive Director - Paul Barry
Paul Barry is CIECA’s Executive Director and Chief Operations Officer. He has more than 35 years in the insurance and technology industries. Over the last 20 years he has held executive / senior leadership positions with a focus on claims and auto repair technology.
Paul has held senior leadership positions with SAFECO Insurance, PerformanceGateway, ClaimsTech Consulting and PEMCO Insurance. He has led a number of transformational technology and business process improvement initiatives focused on collision repair.
Over the years, Paul has been an active member of CIECA having previously served on the Board of Trustees and held the positions of Secretary, Treasurer and Vice Chair of the CIECA Executive Board.
Barry grew up in upstate New York and attended the State University of New York at Buffalo where he earned a degree in Economics. He also has a Chartered Property & Casualty Underwriter and Associate in Claims.
Business Analyst/Technical Project Manager - Paulette Reed
Paulette Reed was hired in July 2020 as CIECA's business analyst/technical project manager. In this role, Reed is responsible for coordinating and managing CIECA’s committee meetings and activities as well as the CIECA Standards for the collision repair industry. This includes providing and tracking all project documentation and activities for the organization.
For the past 25 years, Reed was a member of the ARMS® technical team at Enterprise Rent-A-Car. Throughout her career, she has worked on projects that used the CIECA Standards.
Reed began her career at Enterprise Rent-A-CAR as an RPG (Report Program Generator) software engineer where she worked on several EDI (Electronic Data Exchange) projects. She later moved to the roles of business analyst and software analyst where she created functional specs and estimates for her internal team and customers. Over the years, her projects have included managing rentals for insurance companies, dealerships and body shops.
Marketing Director - Stacey Phillips
Stacey Phillips began helping CIECA with marketing and communications in 2017. She is an award-winning writer and editor based in Southern California. As the owner of Radiant Writing & Communications, she specializes in providing content and digital marketing for the collision repair industry. Over her career, she has written for a wide range of industries including oil and gas, engineering, and health and wellness. Her expertise includes writing magazine and news articles, blogs, press releases, website copy and social media posts.
Stacey is the co-author of two books: "The Secrets of America's Greatest Body Shops" and "In Balance; an Account of Alberta’s CA Profession, 1910-2000.” Over her career, she has interviewed automotive celebrities and industry influencers such as Jay Leno, Dave Kindig, Chip Foose, Henrik Fisker, Courtney Hansen and Dave Ankin.
Stacey holds a BA in Journalism and Political Science from the University of Southern California and wrote an Honors' Thesis in Environmental Politics.
Consultant - Charley Quirt
Charley Quirt was CIECA’s Project Coordinator from 2002 - 2020. He was instrumental in the creation of the BMS and all related CIECA standards. Charley retired full-time from CIECA in 2020.
Charley lives in Madison, WI and has two married sons, one in Madison, WI and another in Austin, TX. He also has one grandchild.