Kim began her Enterprise career in 1993 in Central Pennsylvania as a management trainee and worked her way up to assistant manager. In 1996, Kim was promoted to Enterprise’s corporate office to work on systems to support the Enterprise rental organization. The following year, Kim was promoted to a new role within the Enterprise organization and was instrumental in the development of the ARMS® software used globally by insurers and repair facilities to streamline the repair and rental process. She was promoted in 2001 to the position of technology and business process manager, and in 2013 took on additional reporting and analytics as a reporting and business process director. In 2016, Kim was promoted to global product development for ARMS® and ARMS® Business Solutions software.
During her career, Kim has been recognized for her contributions to rental management workflow and the ARMS® Applications and is listed as an inventor on numerous issued and pending US Patents.
Kim received a bachelor’s degree in business from The University of Delaware in Newark, Delaware. She and her husband, Norm, live in St. Louis with their two children.