CIECAST - Recent Webinars

Presenters include Olivier Baudoux, Senior Vice President of Global Product Strategy and Artificial Intelligence for Mitchell International; Jimmy Spears, Head of Automotive for Tractable; and Raj Pofale, Founder and CEO of Claim Genius.
The presenters discuss the rapid adoption of technology during the pandemic that has set the stage for breakthrough advancements in the way claims are handled and highlight the importance of an open, flexible and scalable technology platform.
Feb 2021   CIECA API Standards:  The Next Generation      
This presentation introduces CIECA's next major initiative: "CIECA API Standards." These JSON-based standards, using the OpenAPI framework, will supplement the existing BMS standards and provide the industry with a new set of tools for integration.
Paul Barry, executive director; Paulette Reed, technical project manager; and Andy Bober, a software engineer at Entegral and member of CIECA's Architecture Committee, provide an overview of this exciting new chapter in the CIECA story.
Jan 2021   The EV Revolution      
  This one-hour broadcast features three presenters from different segments of the collision industry to discuss the potential impacts resulting from the introduction of electric vehicles (EVs). John Eck, collision manager, Wholesale Dealer Channel, General Motors Customer Care & After sales; Chris Evans, claim consultant, P&C Claims, State Farm Insurance Companies; and Pete Tagliapietra, business development leader, NuGen IT, an OEC company.
Dec 2020   CIECA 2020R2 Release      
Three CIECA committee chairs provide an overview of the updates in the 2020R2 Release. These include:
  • Dan Webster, CIECA Architecture Committee chair and principal architect for Mitchell International provides an overview of architectural changes in the 2020R2 release
  • Darrell Amberson, CIECA Calibration Committee chair and president of operations at LaMettry’s Collision discusses ADAS Calibration workflows
  • Mike Hastings, CIECA PMP Committee chair and product manager at  shares updates to to Parts & Materials Procurement changes.
Nov 2020   The Future EV's      
Mark Kaufman, Ford’s Global Director of Electrification, talks about the future of EVs and Ford’s approach to electrification including the Ford Certified Collision Network and preparedness for EV collision repair.
Kaufman leads the company’s overarching strategy for electrified vehicles and heads Ford Team Edison, responsible for leading dozens of teams around the world, all working collaboratively to bring electric vehicles, technology and services to market.
Oct 2020   Cybersecurity for the Collision Repair Industry      
  Mike Anderson, owner of Collision Advice, and David Willett, Value Creation Executive at ProSight Specialty Insurance offer an overview of cybersecurity, how it affects the collision repair industry and what can be done to prepare for the future. Anderson shares real-world examples of collision repairers who have been struck by ransomware. Willett will talk about current cybersecurity threats, including working remotely, new ransomware tactics and the Internet of Things (IoT).  
Sept 2020   Collision Industry Disruptions: What They Are & How They Will Disrupt the Industry
Frank Terlep, CEO of Autotechcelerators, and Jake Rodenroth, director of OEM and industry technical relations for asTech, share insight about the major disruptions affecting the collision repair industry now and in the future.  This eye-opening presentation identifies what disruptions the industry faces and what businesses can do to prepare for the future.”
Aug 2020   The Importance of OEM Certifications      
  Connor Smith, Senior Manager of OEM for CARSTAR, discusses the importance of OEM certificaitons and repair guidelines in an environment of frequent vehicle advancement. He also shares how the steps to review guidelines can be added to the repair process, where information can be accessed and how to make it a priority for teams.    
Jul 2020   CIECA 2020R1 Standards Release      
  Andy Bober discusses CIECA’s 2020R1 Standards Release including its new automated build process created for the publication of the CIECA standards.      
Jun 2020   Back to the Future of Collision Repair      
  Erick Bickett shares insight about the current landscape of the collision repair industry and what changes are expected to happen in the future. Erick is the past CEO and co-founder of ACAB Automotive Group and FixAuto USA, as well as the founder of CIECA. During his presentation, Erick discusses how the industry has been affected by COVID-19 and offer businesses tips on what they need to do to prepare and be sustainable for the long-term. He also talks about the critical role CIECA plays for all segments of the collision repair industry.      
May 2020   ADAS Calibrations - Do it Right and Document It      
  Brent Johnson, Director of Global Product Management for Collision at VSG discusses ADAS calibrations and how they should be documented.    
Apr 2020   The Challenges of Corona Virus on the Collision Industry      
  Business leaders from various segments of our industry highlight innovative ways companies can continue to provide high-quality service while coronavirus restrictions are in place.    
For older presentations, please visit the CIECAST Archive