2019 CIECAsts
CIECAst June 18, 2019
 
The Modern Claims Experience Using Intelligent FNOL
 
In today’s CIECAst, Michael Naoom will discuss the emergence of intelligent FNOL (First Notice of Loss) and how it can be used during the claims process. He will talk about the importance of adopting digital claims and what the industry needs to do to remain competitive and avoid disruption.
Jeff Saye
CIECAst May 21, 2019
 
Impact of AI on Claims
 
In today’s CIECAst, Jeff Saye, Global Claims Service Line Leader for Genpact, shares real examples on where companies are focusing AI solutions in auto claims and then follow it up with how it is impacting claims organizations now and into the future.
Raj Pofale
CIECAst April 9, 2019
 
AI and Photo Estimating
 
In today’s CIECAst, Raj Pofale, founder and CEO of Claim Genius, will address why AI and photo estimates are needed in today’s environment. He will also share how Photo Estimatics is bringing innovation to the Claims & Recycling industry. 
Dawn Mortimer
CIECAst  March 19, 2019
 
How Telematics is Driving Right-Touch Claims
 
Dawn Mortimer of Verisk discusses how to build a roadmap to right-touch claims and proactive loss mitigation. She will also talk about solving the “many-to-many” problem by utilizing the exchange model framework to collect data from the OEMs, TSPs and other providers in order to streamline operations and efficiency.
CIECAst February 12, 2019
 
Interpreting and Documenting Scan Data, Trouble Codes, Calibration
 
Chuck Olsen, executive director of operations for AirPro Diagnostics, will discuss the proper application of Live Scan Data, DTCs, and Service Information during the scan process for diagnostic and calibration decisions as well as the tools and equipment needed.
Mike Anderson
CIECAst January 12, 2019
 
Telematics and the Future of Collision Repair by Mike Anderson
 
Mike Anderson share some insights as to what the future holds in regard to the role that Telematics and Connected Vehicles will play in the collision repair industry. 
After watching any CIECAst webinar, earn AMi Credit toward an industry-recognized, professional designation and specialty degree!