Michael Naoom

Michael Naoom, AIC, PMP – Safelite Solutions
Mike Naoom has served in various roles within the automotive service and collision industry for over 20 years. He began his automotive career in 1996 in dealer fixed operations managing Toyota service and body shops in several Sarasota area locations. During this time, Mike also taught several I-CAR courses including Measuring, Refinish, and Heating & Cooling after attaining his ASE Master Collision Certification. In 2001, he joined Nationwide insurance as a Field Claims Adjuster. Over the next 13 years, he served in various roles including teaching at Nationwide’s National Training Center, leading several state’s centralized DRP operations, claims project management and finally leading the Centralized Total Loss Operations in Columbus, Ohio.
In 2013, Mike joined Audatex as Director of Professional Services leading the company’s team of Strategic Account Managers, consulting the company’s clients on their metrics and aiding in the development of new products. Mike joined Safelite Solutions in 2016 as AVP, Claims Experience where he is responsible for auto claims product development strategy and implementation. He joined the CIECA Board of Trustees in 2017 and is the current secretary.
    2020 Executive Board
Allstate Insurance
  Clint Marlow
Automotive Service Association
Roy Schnepper
AudaTex, A Solera Company
Scott Jenkins
Axalta Coating Systems
Caliber Collision Centers  
Ashley Denison
California Casualty Management
  Greg Best
CCC Information Services
  Dan Risley
ComputerLogic, Inc.
Enterprise Holdings
Fix Auto USA
The Hertz Corporation
Insurance Auto Auctions
Mark Helvenston
Keystone Automotive
Mitchell International
Nationwide Insurance
NuGenIT   Pete Tagliapietra
Pride Collision Centers
Safelite Solutions, LLC
  Michael Naoom
State Farm Insurance
  Steve Meulemans
  Charles Dillard