CIECAST Educational Series

The CIECAST Educational Series provides a forum to share timely and relevant information with the collision industry. CIECA provides an opportunity for industry experts to share information critical to the future of the industry in an objective and unbiased setting. CIECASTS are not intended for commercial sales presentations.

Held each month, CIECAST webinars are recorded and available for playback through www.cieca.com.        

Upcoming Webinars

Check here to see a listing of upcoming CIECASTS

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Recent Webinars

Access webinars from the last 12 months

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Webinar Archive

To view all CIECAST webinar recordings

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Recent CIECAST Webinars

May 2022

Data Sharing and the Unintended Consequences

Pete Tagliapietra, managing director at DATATOUCH discusses the importance of Personal Identification Information (PII) and repair data privacy along with security trends in the collision industry. The discussion includes the impact of Data Pumps on the industry and the impact on industry stakeholders.

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Slide Deck

Apr 2022

CIECA 2022 R1 Release

Dean Fisher, president for Collision of Driven Brands and Jim Keller, president and COO of 1Collision discuss technology and it's impacts on the collision repair segment.  Topics include ADAS / Calibration, EV repair, Repair procedures, and other topics impacting the industry today.

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Mar 2022

Using Technology to Communicate Effectively with Customers

Dean Fisher, president for Collision of Driven Brands and Jim Keller, president and COO of 1Collision discuss technology and it's impacts on the collision repair segment.  Topics include ADAS / Calibration, EV repair, Repair procedures, and other topics impacting the industry today.

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Feb 2022

Information Privacy and the Impact to the Collision Industry

Brandon Laur, vice president of business development and Steve Driz, chief information security officer of CCi Global Technologies discuss data privacy and security trends and how they impact the collision industry and our customers.

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Jan 2022

2022 and the New Norm in the Collision Industry

Susanna Gotsch, senior director, industry analyst for CCC Intelligent Solutions discusses the changes that have impacted the collision industry since the pandemic and what they mean in 2022 and beyond

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Dec 2021

ADAS Trends: Implications for the Future of Diagnostics & Calibrations

Tony Rimas, president of Repairify, and Nick Dominato, Repairify's senior vice president of product discuss trends in the development and adoption of Automated Driver Assistance Systems (ADAS), the effects these systems have on the diagnostic and calibration business model, as well as the impact of missing the ADAS calibration step on the automotive industry. 

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Oct 2021

CIECA Technical Series:  CIECA 2021R2 Release

Paulette Reed, CIECA’s technical project manager, provides an update on the 2021R2 release as well as information about CIECA’s new website. Phil Martinez, technical consultant for Mitchell International, and Dan Webster, principal architect, IT Enterprise, Mitchell International, discuss CIECA Standards and the organization’s new JSON API initiative. 

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Aug 2021

How Activating AI and Network Connections is Redefining Claims and Repair Experience

Marc Fredman, Chief Strategy Officer, CCC and Shivani Govil, Chief Product Officer, CCC will discuss Activating AI and Network Connections to redefine the claims and repair experience.

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AMi Credit

Jul 2021

TECHNOLOGY’S IMPACT ON THE FUTURE OF TRAINING;  `WELCOME TO THE GAMER CULTURE’

Jeff Peevy of I-CAR discusses the future of training that will be relevant for all industry segments. This includes: 

  • The influence of AI (Artificial Intelligence) and gaming on the future of training.
  • How I-CAR’s Technical Operations are recalibrating its research and development area to include state-of-the-art resources for all industry segments.
  • Updates on inter-industry involvement for curriculum development.
  • Previews of new ways I-CAR’s technical experts are sharing information to benefit the industry.
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AMi Credit

Jun 2021

The Future of AI in the Collision Industry

Driaan du Toit, Vice President of Business Development at Solera, and Evan Davies, Solera’s Chief Technology Officer (CTO) share insights on how to navigate the future of the collision industry using artificial intelligence (AI).  Topics will include:

  • How innovative the collision industry has become over the last few years using technology,
  • The impacts of COVID-19 on all segments, and
  • The current and future use of artificial intelligence in the collision industry
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AMi Credit

May 2021

The Future of Auto Glass Repair

Ed Sprigler, Vice President, Recalibration Services at Safelite Group discusses: 

  • The growing complexities of glass repair due to advances in new technology 
  • ADAS and other types of technology affecting glass repair
  • The use of augmented reality (AR) in heads up display (HUD) 
  • Auto glass recalibration 
  • Impact on labor and physical locations
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AMi Credit

Apr 2021

CIECA 2021R1 Release

CIECA Technical Project Manager Paulette Reed and Dan Webster, Principal Architect for Mitchell International provide an overview of the CIECA 2021R1 Release Package.

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AMi Credit

Mar 2021

How Claims Automation is Transforming the Appraisal Experience

Olivier Baudoux, Senior Vice President of Global Product Strategy and Artificial Intelligence for Mitchell International talks with Jimmy Spears, Head of Automotive for Tractable, and Raj Pofale, Founder and CEO of Claim Genius.

The presenters discuss the rapid adoption of technology during the pandemic that has set the stage for breakthrough advancements in the way claims are handled and highlight the importance of an open, flexible and scalable technology platform.

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AMi Credit

Feb 2021

CIECA API Standards:  The Next Generation

Introducing CIECA's next major initiative: "CIECA API Standards." These JSON-based standards, using the OpenAPI framework, will supplement the existing BMS standards and provide the industry with a new set of tools for integration.

Paul Barry, executive director; Paulette Reed, technical project manager; and Andy Bober, a software engineer at Entegral and member of CIECA's Architecture Committee, provide an overview of this exciting new chapter in the CIECA story.

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AMi Credit

Jan 2021

The EV Revolution

Olivier Baudoux, Senior Vice President of Global Product Strategy and Artificial Intelligence for Mitchell International talks with Jimmy Spears, Head of Automotive for Tractable, and Raj Pofale, Founder and CEO of Claim Genius.

The presenters discuss the rapid adoption of technology during the pandemic that has set the stage for breakthrough advancements in the way claims are handled and highlight the importance of an open, flexible and scalable technology platform.

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AMi Credit