Chad Sulkala

Industry Segment:   Insurance

Organization:           Allstate Insurance

Title:                        Claims Strategic Design Lead Consultant                                                                                                                                  Years In Industry:    25                                                                                                                                                                   Years in Industry:    Years with CIECA:   5


With 25years of experience in the industry, Chad Sulkala's current focus centers on forwarding-looking research, key strategic projects, and strategic process changes on internal and external efficiencies and benefits for customers and Allstate. Sulkala has been on the CIECA board as an alternate for the past five years and has served CIECA in the role of Marketing Committee Chairman during that time.

Roy Schnepper

Industry Segment:   Repair

Organization:           Automotive Service Association (ASA)

Title:                        Past-Chair

Years in Industry:    45+

Years with CIECA:   10





Roy Schnepper, president and owner of Butler's Collision Center, has given much of his time to better the industry, which has included serving ASA of Michigan as chairman; involvement with the ASA national board of directors, including a term as chairman; the I-CAR board of directors, the AMi board of trustees, as well as an active member of CIC and SCRS.

Fred Bersot

Industry Segment:   Information Provider

Organization:           Solera

Title:                        Senior Product Manager                      

Years in Industry:     28

Years with CIECA:    0


In his current role, Fred Bersot manages all aspects of a varied product line for the auto insurance industry. He also delivers new product opportunities and drives revenue and market share for assigned products. Fred enjoys providing technology solutions to property and casualty insurance and collision repairers.

Logan MacPherson

Industry Segment:   Paint & Materials Provider

Organization:           Axalta Coating Systems

Title:                        Digital Innovations Manager                 

Years in Industry:     21

Years with CIECA:    0




Logan Macpherson is responsible for Axalta’s eCommerce channels, partner integrations and ColorNet® and ProfitNet® end user software applications. Logan joined CIECA in the Fall of 2021.

Ashley Denison

Industry Segment:   Repair

Organization:           Caliber Collision

Title:                        Chief Information Officer

Years in Industry:    9

Years with CIECA:  3




Responsible for Caliber’s enterprise-wide business IT strategy, implementation and operations, Ashley Denison has overseen the transformation of Caliber’s home-grown legacy systems to the current management, estimating, financial and cloud-based platforms across more than 1,000 company-owned locations.

Greg Best

Industry Segment:    Insurance

Organization:           California Casualty

Title:                         Senior Analyst

Years in Industry:     25+

Years with CIECA:    4




Greg Best has experience in claims, underwriting, and IT. He is currently a member of the Executive Committee and is the Photo Based Estimating Committee chair. He would like to continue outreach and push for the further adoption of industry standards, as well as helping to guide advancement with the utilization of new technologies.  

Jeff Schroder

Industry Segment:    Parts / Information Provider

Organization:           Car-Part.com

Title:                        CEO

Years in Industry:     23

Years with CIECA:   20




Jeff Schroder serves on CIECA's executive committee as chairman. He also serves on the parts procurement committee, and CIC Parts Definition committee. Jeff leads Car-Part's Integrated Car Part Pro (iPro) and iPro Analytics Product Management teams along with its business development effort.

Mark Fincher

Industry Segment:    Information Provider

Organization:           CCC Intelligent Solutions

Title:                        Vice President Market Solutions

Years in Industry:     25

Years with CIECA:    5



For over 15 years, Mark Fincher has been with CCC Intelligent Solutions with responsibility for CCC’s automotive market strategy. In this role, Mark is responsible for defining the product integration strategy and roadmap for CCC’s suite of automotive products. Mark works closely with CIECA member companies using CCC Secure Share to implement CIECA BMS standards.


Rick Palmer

Industry Segment:    Information Provider

Organization:           ComputerLogic, Inc.

Title:                        President / CEO

Years in Industry:     35+

Years with CIECA:    25




Over his career, Richard Palmer has led the development effort for numerous software applications that are used today by all segments of the collision industry, including repairers, paint and material manufacturers and distributors, and insurers. As an original member of CIECA, he has served on the board since 1995 and was the chairman of the Board of Trustees in 2003.

Kim DeVallance Caron

Industry Segment:    Rental

Organization:            Enterprise Holdings

Title:                         Director of Product Discovery

Years in Industry:     27

Years with CIECA:    15




In her current role at Enterprise Holdings, the company that operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent-A-Car brands, Kim DeVallance Caron provides direction and strategic vision for the software development of the ARMS® (Automated Rental Management System) Applications. She also assists with other solutions, focusing on the replacement business segments that Enterprise supports.

Erick Bickett 

Industry Segment:    Repair

Organization:            FixAuto USA

Title:                         CEO / Founder

Years in Industry:      35+

Years with CIECA:    25+




Erick Bickett has been a leader and innovator since the mid 1980s, devoting countless hours to the collision repair industry. He co-founded Auto Center Auto Body in 1984 and FIX Auto USA in 1997. Erick founded CIECA in 1994 and he remains a lifetime board member. 

John Vito

Industry Segment:    Rental

Organization:           The Hertz Corporation

Title:                        Senior Director Replacement Client Solutions and Partnerships

Years in Industry:    30+

Years with CIECA:   15





Since joining Hertz in 2002, John Vito has held various sales, operations and management positions within the car rental industry. As the senior director replacement client solutions and partnerships, John has a passion for exploring partnerships and technology solutions focused on providing great customer service and is proud to be part of the collision community.

Mark Helvenston

Industry Segment:    Salvage

Organization:           Insurance Auto Acutions (IAA)

Title:                        Vice President of Industry Relations and Alliance Partnerships

Years in Industry:     30+

Years with CIECA:    12




Mark Helvenston spearheads IAA's strategic partnerships with organizations that are part of the overall automotive industry. An active industry supporter, Mark sits on various boards and committees, including the Collision Repair Education Foundation (CREF) Board of Trustees and SkillsUSA (National Competition, Technical Committee Member).

Mike Marlowe

Industry Segment:    Parts & Materials

Organization:           LKQ Corporation

Title:                        Enteprise Architecture

Years in Industry:     30+

Years with CIECA:   13+





Mike Marlowe is responsible for Enterprise Architecture for LKQ Corporation and its subsidiaries, including Keystone Industries. He has held various technology roles with LKQ and Keystone along with various board positions with CIECA, including treasurer and secretary.


Phil Martinez

Industry Segment:    Information Provider

Organization:            Mitchell International

Title:                         Senior Technical Consultant

Years in Industry:      35+

Years with CIECA:    27




Phil Martinez is responsible for integrating Mitchell solutions with industry trading partners. He led the development of CIECA standards since CIECA was founded and helped develop EMS, ASC X12, and BMS data standards for the Auto Physical Damage industry. In addition to holding many executive committee positions over the years, Phil sits on several CIECA committees and co-chairs the VDI and Total Loss committees.

Russ Sims

Industry Segment:      Insurance

Organization:              Nationwide Insurance

Title:                           Property & Casualty Claims Senior Business Consultant

Years in Industry:       25+

Years with CIECA:      1+





Russ Sims joined Nationwide in 1994. In his current position, he helps ensure that the technology being used keeps pace with the ever-changing needs of customers and associates. Russ has served on CIECA's Subrogation Committee in the past, helping to build the BMS messages.


Dave Braun

Industry Segment:      Repairer

Organization:              Nexsysis Collision    

Title:                           Owner

Years in Industry:       20+

Years with CIECA:      0





Dave Braun has more than 20 years of experience in the collision industry. In 2002, he became a principal and CEO in Nexsyis Collision, Inc., a management information and financial accounting software and services company. Over his career, he has also been involved with other collision repair businesses.

Ken Eagleson

Industry Segment:      Information Provider

Organization:             OEConnection

Title:                           Vice President of Insurance Solutions

Years in Industry:       35

Years with CIECA:     26




Ken Eagleson is vice president of insurance solutions at NuGen IT, an OEC Company, with a focus on the automobile claims ecosystem. Over his career, Eagleson has worked for information providers, third-party administrators and as a consultant, which has provided him with the opportunity to interact with multiple segments of the industry.             


Brady Bonner

Industry Segment:    Information Provider

Organization:            Safelite Solutions, LLC

Title:                          Vice President of Client Sales and Support

Years in Industry:      30+

Years with CIECA:      1+




Brady Bonner focuses on solutions that provide value to clients at Safelite Solutions. He has been involved with many charitable organizations over the past 30 years. Most recently, he is on the board of the Caper 10 Alumni Association, which helps provide college scholarships for students at his alma mater high school in NJ.

Ed Mondragon


Industry Segment:   Insurance

Organization:          State Farm Insurance

Title:                        Property & Casualty Claims Director

Years in Industry:    25+

Years with CIECA:    1+




Ed Mondragon has been in the auto insurance and collision repair industries for more than 25 years. He has significant experience in auto claims, process design and improvement, operational leadership, and organizational transformation. Ed is a solution-oriented leader focused on building collaborative teams and improving customer. experience.

Tim Ronak

Industry Segment:   Repair

Organization:          Society of Collision Repair Specialists (SCRS)

Title:                        Business Services Consultant for AkzNobel

Years in Industry:    48

Years with CIECA:   25



Tim Ronak, senior services consultant with AkzoNobel, is responsible for delivering value-added offerings to the company's customer base and the collision industry. Tim has been part of the SCRS board of directors for the last seven years and is currently a member of CIECA's Emerging Technologies Committee.