Vehicle Repair Status Use Case


Before using Vehicle Repair Status Services, please review implementation guides between business partners for security and privacy.

Business Triggers

Add or Delete a Repair Facility from Rental Database

Request a Repair Facility Identifier

Repair Order Add to determine if an existing claim is found

Rental Contract is sent to Repair Facility to match a repair order

Claim Number is sent to Repair Facility (or Information Provider) to match a Repair Order for future Status Updates

Repair Status Change to updated trading partner of new Completion Date.

Repair Order Close is sent to trading partner with the information that the repair has been completed

Request for the status of the repair which may result in a request for Authorization

Repair Status provided to the trading partner

Rental Status provided to the trading partner

Rental Company request Authorization

Pro-active authorization of days from the insurance company to the Information Provider as an update on the new rental period.

Authorization Inquiry is requested

Authorization Change is sent from the Insurance Company to the Rental Company


The company that receives one of the above requests, will send the requestor a response message.

Industry Benefits
Industry Segments
Industry Benefits
  • Establishment of an accurate and efficient industry standard - by and for industry participants - to be used in the creation and industry standard implementation of electronic messaging for vehicle repair status.
  • Management of the standard by CIECA streamlines development, approval, revision, enhancement and publication.
  • Eliminates redundant data entry and other manual processes which allows for improved integration of repair status & process information across applications.
  • Facilitates the integration of vehicle repair status messages exchange.
  • XML electronic messages provide capability and flexibility for smaller-scale organizations and applications.
  • An accurate and efficient repair status process
  • Improved accuracy and efficiency through an understanding and use of vehicle repair industry standards
  • An automated export and import models for repair status using standard terms, and thus eliminating current paper-based processes
  • Enable a more accurate and efficient process for providing current vehicle repair status to multiple entities
Industry Segments

Business Management System Providers

Damage Appraisers

Data Recipients

Information Technology Providers

Insurance Carriers

Materials Provider

Parts Provider

Repair Facility

Third Party Intermediaries

Vehicle Rental Provider