Manual scheduling of appointments, cancellations, and changes create friction points that drive up costs, increases processing times, and introduces errors. Manual scheduling creates both extremes, down time when you have fewer cars than capacity and over-booked appointments when you have more cars than you can handle, which increases cycle time.
Did you know that CIECA can help you with your Appointments and Scheduling?
CIECA (Collision Industry Electronic Commerce Association), the Source of all the Collision Industry data communications standards, develops collision industry Information Technology standards and provides implementation guides for electronic commerce. CIECA is composed of members of the automobile collision repair industry; repairers, insurers, vehicle manufacturers, parts and material suppliers, information and software providers, general service providers and related segments and industries.